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Privacy Policy

Last updated: May 21, 2026


1. Data Controller

The data controller for personal data collected through the TankoUp mobile application and website is:

For any questions about how we handle your personal data, please contact us at the email address above.

This policy is accessible from the app settings menu and the website footer.


2. Data We Collect

TankoUp does not require registration or account creation. We do not collect your name, email address, or any other identifying information voluntarily.

The following data is collected automatically:

2.1 GPS Location

When you grant location permission on your device, we collect your precise geographic position only during the active session in order to show you nearby gas stations. This data is not stored on our servers and is not linked to any user profile.

2.2 Usage Data (Analytics)

Through Firebase Analytics (Google LLC), we collect anonymous information about how the app is used: screens visited, searches made, and general interactions. This data is aggregated and cannot identify you individually.

Firebase Analytics may collect the device advertising identifier (IDFA on iOS, GAID on Android) for analytics purposes. On iOS, this access requires prior user consent through the App Tracking Transparency (ATT) prompt; if you do not grant consent, the IDFA is not accessed.

2.3 Crash and Performance Data

Through Firebase Crashlytics (Google LLC), we automatically collect crash reports (stack traces) and basic device information when the app closes unexpectedly. This helps us detect and fix technical errors.


DataPurposeLegal basis (GDPR Art. 6)
GPS locationShow nearby gas stationsUser consent (Art. 6.1.a)
Usage analyticsImprove the product and user experienceLegitimate interest (Art. 6.1.f)
Advertising identifier (IDFA/GAID)Usage analyticsUser consent (Art. 6.1.a)
Crash dataDetect and fix technical errorsLegitimate interest (Art. 6.1.f)
Analytical cookies (web)Measure website usageUser consent (Art. 6.1.a)

4. Cookies and Tracking Technologies (Website)

The TankoUp website uses the following types of cookies:

Technical cookies (always active)

These are strictly necessary for the site to function. They store preferences such as your selected language or visual theme. They do not require consent.

We use Google Firebase Analytics to collect anonymous, aggregated information about website usage (pages visited, session duration, etc.). These cookies are only activated if you accept them through the consent banner shown on your first visit.

You can withdraw your consent at any time by clearing your browser cookies or rejecting analytical cookies in the consent banner.


5. International Data Transfers

Firebase Analytics and Firebase Crashlytics are services provided by Google LLC, headquartered in the United States. Data processing by Google is covered by the Standard Contractual Clauses (SCCs) approved by the European Commission, in accordance with Regulation (EU) 2016/679.

You can review Google's transfer safeguards at: https://firebase.google.com/support/privacy


6. Data Retention

Data typeRetention period
GPS locationNot retained — used in memory during the session only
Usage analytics (Firebase)14 months (Firebase default)
Crash data (Crashlytics)90 days (Firebase default)
Advertising identifier (IDFA/GAID)Tied to the Firebase Analytics retention period

7. Data Recipients

Your data is only accessible by the service providers listed below, who act as data processors:

ProviderServiceCountry
Google LLCFirebase Analytics and CrashlyticsUSA (with SCCs)

We do not sell or share your data with third parties for advertising purposes.


8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access — know what data we hold about you.
  • Rectification — correct inaccurate data.
  • Erasure — request deletion of your data ("right to be forgotten").
  • Objection — object to processing based on legitimate interest.
  • Restriction — request that we limit the processing of your data.
  • Portability — receive your data in a structured, machine-readable format.
  • Withdrawal of consent — at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at tanko.up.app@gmail.com. We will respond within 30 days.

If you believe the processing of your data does not comply with applicable law, you have the right to lodge a complaint with your national supervisory authority. In Spain: Agencia Española de Protección de Datos (AEPD) at www.aepd.es.


9. Security and Breach Notification

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, or improper disclosure.

In the event of a security breach that poses a high risk to your rights and freedoms, we will notify you as soon as possible in accordance with Art. 34 of the GDPR, and we will report the incident to the Agencia Española de Protección de Datos (AEPD) within a maximum of 72 hours of becoming aware of it.


10. Minors

TankoUp is intended for users aged 14 and over. We do not knowingly collect personal data from children under that age. If we become aware that data has been collected from a minor under 14 without verifiable parental consent, we will delete it immediately.

If you are a parent or guardian and believe your child under 14 has provided us with data, please contact us at tanko.up.app@gmail.com.


11. Changes to This Policy

We may occasionally update this privacy policy. The "Last updated" date at the top of this document always reflects the current version. We recommend reviewing it periodically.


12. Contact

For any questions about this policy or the processing of your data:

TankoUp tanko.up.app@gmail.com